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Work

Evidence, labeled for what it is.

A measured result, real operating experience, independent analysis or a framework demonstration: every item says which. One real case and one honest label are worth more than a portfolio that makes everything look like a client success story.

LabelWhat it means
Verified resultMeasured work with a real business; source and timeframe can be documented.
Operating experienceWork actually performed, where marketing outcome data may not exist.
Independent analysisOutside-in analysis from public sources. No client relationship implied.
Framework demonstrationA sample or illustrative scenario that shows how the thinking works. Never a client outcome.
Real consulting project · early results · first three weeks, from late May 2026

Salon Touchée Organic: from a two-page brochure to a local acquisition system.

Starting problem

The business had deep service expertise and an established local reputation in the Palm Beach area, but its digital presence was small relative to its service range and growth ambition. The opportunity was to build a discoverable, differentiated and trackable path from local intent to consultation and booking.

The work

  • Repositioned the salon around specialist color expertise, consultation and an editorial, quiet-luxury point of view
  • Expanded the website from about 2 pages to roughly 70 service, education and conversion pages
  • Built search and local-discovery architecture, Google Business Profile activity and a publishing system around real customer questions
  • Set social and editorial direction as part of the system, not an isolated channel
  • Tested paid search selectively against high-intent local demand
  • Reworked services, offers and the booking journey so discovery had a clear next step
  • Added measurement across Search Console, bookings, phone attribution, rankings and content performance
Why a salon case on a hospitality site?
A salon and a hotel are different businesses. What transfers is the system: positioning, discovery, preference, booking path and measurement working as one. What does not transfer is hotel booking-engine, OTA, Revenue or CRM proof. It is stated here rather than left for the numbers to imply.

Early results: the first three weeks

MetricBaselineEarly resultRead it as
Weekly Google search impressions2472,130About 8.6× baseline; an early visibility signal
Weekly Google search clicks994About 10.4× baseline; clicks are not revenue
Tracked Google search positionAbout #30–40About #7Query- and location-dependent
Website footprintAbout 2 pagesAbout 70 pagesA larger searchable, conversion-oriented site
Appointments, totalNot tracked before20Appointments, not new-client revenue
Online bookingsNo comparable baseline10Booked through the new online path
Phone-call appointmentsNot tracked before10, of which 5 traced to Google / AI discoveryA useful attribution signal; the other 5 are not yet attributed
Monthly Instagram viewsAbout 10–20About 1,200Visibility, not bookings or revenue
Higher-value acquisition—At least 1 color-correction clientDiscovery reaching beyond low-ticket services

Not yet proven: ROI, customer lifetime value or annualized growth. Revenue and repeat-value tracking are being built before those claims are made.

A dining table mid-service
Operating experience

Immersive experience production, Paris

Multi-month branded environments connected to Friends / Warner Bros., Stranger Things / Netflix, and Vanderpump Villas / Disney & Hulu, serving up to approximately 1,000 guests per hour. Creative intent had to survive staffing changes, peak periods, handoffs, supply constraints and recovery.

What it proves: cross-functional delivery, stewardship of a branded world, and customer experience at scale. Not a marketing-results claim.

Commercial discipline

Finance and accounting

B.S. in Accounting and Finance, Florida State University. Audit at CPA firms, property accounting for a REIT, land development, financial analysis, budgeting, controls and management reporting.

What it brings to marketing: treating spend as an investment portfolio, comparing alternatives and reallocating on evidence.

Framework demonstrations

How the thinking works, shown on illustrative cases.

These are not client engagements, and their figures are modeled, not measured.

The owner consequence map: how guest evidence (promise, trust, preference) turns into commercial evidence (demand quality, pricing power, asset exposure). A model of dependency, not a valuation formula. Open the map full size →

The next case on this page
should be a hotel's.

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Marketing strategy for hotels and hospitality businesses that need clearer answers on who to pursue, why guests should choose them, where demand is being lost, and what deserves investment next.